The art of the experience
A call-to-action tells your audience what you want them to do. And whether you are a small business, nonprofit or corporate giant, everyone is vying with your brand for that audience engagement. It's pursued and measured and fine-tuned. You watch the marketing stats -- open rates, likes, retweets -- and of course the monetization of interactions. But what are you doing to creatively engage your customers with your brand? What are they getting from your brand experience? How d